FAQ

Frequently Asked Questions

Our patients have a broad array of digestive, endocrine, immune, allergic, musculo-skeletal, psychiatric, developmental and neurologic problems that may benefit from the treatment methods that she employs. Specific conditions treated include adrenal function disorder, allergies, anxiety disorder, Aspberger’s syndrome, asthma, attention deficit disorder, autism, auditory processing disorder, autoimmune diseases, behavioral disorders, bipolar disorder, chronic pain, cognitive deficits, dementia, depression, diabetes, digestive disorders, dizziness/vertigo, dysgraphia, dyslexia, ear ringing, educational problems, fatigue, fibromyalgia, focus and attention disorders, headaches/migraines, hormone disorders, immune deficiency, inflammatory bowel disorders, intermittent diarrhea, irritable bowel syndrome, lupus, memory disturbance, mitochondrial disorders, mood disorders, neuropathy, obesity/overweight, oppositional defiant disorder, PANDAS, panic attacks, Parkinson’s, PTSD, seizures, sleep disorder/sleep apnea, speech and language disorders, thyroid disorders/thyroiditis, tic disorder.

We do not require a referral to see you as a patient. All you need to do is contact our scheduling specialist to arrange a new patient appointment. 

Yes we accept all PPO plans. We also accept some HMO plans and POS plans. HMO plans may require a referral from your PCP. We have some treatments that insurance does not accept. Our services normally qualify for HSA reimbursement. Please call our office for more information.

Immediately following your initial consultation with one of our healthcare providers, you will be scheduled for your return visit (options include phone, telemedicine, in-office). A successful outcome from the style of healthcare we provide requires taking steps together to understand the factors contributing to your unique illness and to enable you to use your body’s own amazing ability to heal when it is allowed and assisted to do so. Most of our guests have been ill for a long time and recovery takes time. This type of care often necessitates course adjustments along the way. Any tests that are available at the time of your return visit will be reviewed with you at the time of that visit in order to assist in these care adjustments as appropriate. Since the Medical Board requires licensed provider authorization for many of the tests we recommend and to ensure that you receive accurate education about the nature of the test results, it is our policy to provide you test results at the time they are discussed with you by our providers or their assistants. This is consistent with the policy of most healthcare organizations. We realize that care costs are expensive and we make every effort to provide maximum value and limit costs whenever possible.

Our providers accept patients from age one year to 100 years of age.

In order to serve our patients well it is our policy to require four (4) full business days for appointment rescheduling and cancellation (an appointment on Wednesday should reschedule no later than the previous Thursday/Thursday appointment on Friday) to avoid a late cancellation fee of $100. Cancellation fees are not covered by insurance. There is a “no-show” fee of $100. Late cancelation/No-show fees must be paid prior to receiving future services.

Our clinic provides services in a consulting role. This means that we are only available for scheduled appointments during normal office hours. We request that you also have a primary health care provider selected for urgent care and after hour needs. Our office does not maintain an after hours answering service and we do not offer “on call” services.

Our providers recommend a variety of tests to help understand the root cause of your illness and how best to help you recover. Although we do not have a contractual relationships with all medical insurance providers, including medicare and medicaid, some of the tests we request may be reimbursable through your individual healthcare coverage. If this is important to you, please, consult with your payor before services are obtained to find out about coverage. We can provide documentation for you to submit upon your request. We are not staffed to obtain “prior authorization” for tests, treatments and services. Many of the tests and services our providers recommend are, unfortunately, considered to be “not standard” and therefore not reimbursable. Payment for some of the tests we obtain are payable to us at the time that they are ordered and other tests are billed to you by the third party laboratory performing the test. Fees paid to our organization for tests are not refundable. Some tests may be collected in our office while other tests may be submitted directly by you. You may be charged a specimen collecting and handling charge for tests we request. Some test samples are obtained through the third party laboratory performing the test(s).

Feel welcome to contact our office with any questions, we are happy to help you and address your inquiries and concerns.

Schedule an Appointment

Schedule an appointment with one of our providers or request more information.

Telehealth

Not near our office?

No problem, our providers are accessible to you no matter where you are.